Elliott.org

Do You Need To Pack Your Own Pillow When You Travel

Feb 16, 2019  · Today, you can find hotel guests who pack their own travel pillows for a variety of reasons, including comfort and cleanliness. About 7 in 10 Americans rated pillows as having a “big impact” on their ability to get a good night’s sleep, according to a survey by the National Sleep Foundation. Several other studies suggest that frequent

Actived: Monday Aug 2, 2021

Via Elliott.org

(52 years ago)

American Home Shield - Elliott Advocacy

Mar 28, 2021  · American Home Shield Corporation is the founding American home warranty company. It currently services 1.4 million customers across 49 states and the District of Columbia. Frontdoor is the parent company of American Home Shield. It has been reported by many consumers that all emails to this company are being bounced by an organizational block.

(52 years ago)

Elliott Advocacy - Here to help

Jun 05, 2020  · May 19, 2021. Mary Barbuto wants to know why travel is so expensive right now — specifically, for rental cars. A one-week rental of an SUV at Fort Lauderdale International Airport next month will cost $134 per day, or $1,171 total. “I can’t believe how outrageous the prices are for rental cars,” she told me.

(52 years ago)

Here's how to avoid this big vacation rental mistake ...

Aug 20, 2018  · Here’s how to avoid this big vacation rental mistake. Margot Rowland and her husband just wanted to take their grandchildren on a memorable journey to Paris. So she scoured the HomeAway site and found the perfect vacation rental for the family. But as their travel plans were coming together, she made a wire transfer mistake that the bank ...

(52 years ago)

Why is travel so expensive now? You probably won't like ...

May 19, 2021  · You probably won’t like this answer. Mary Barbuto wants to know why travel is so expensive right now — specifically, for rental cars. A one-week rental of an SUV at Fort Lauderdale International Airport next month will cost $134 per day, or $1,171 total. “I can’t believe how outrageous the prices are for rental cars,” she told me.

(52 years ago)

Will this American Airlines error ever get fixed ...

Feb 20, 2019  · Underwritten by Pomchies-- Pomchies makes an array of functional products out of swimwear material -- from hair scrunchies to luggage tags to headbands and more.Forced to pivot in 2020, Pomchies started manufacturing masks and changed the entire trajectory of the business. With over 4 million masks in circulation and a strong demand, Pomchies is now one of the most popular …

(52 years ago)

Car rental smoking fees are on the rise. Here's how to ...

Jun 02, 2021  · The Hertz car smoking fees have always been an issue. Here’s a case from 2013. Back then, Hertz only charged $300 to de-smoke its vehicles. Interestingly, Hertz eliminated its cleaning fees back in 2015, when times were better. Back then, standard cleaning fees ranged from $50 to $100, which seemed quite reasonable.

(52 years ago)

Did we "blow off" a reader about a $12,802 refund claim ...

Mar 15, 2021  · March 16, 2021. In the last week, we’ve endured hacks, assaults on our reputations and false “F” grades from the Better Business Bureau. So it shouldn’t have surprised me when Lori Wolfe’s email landed in my inbox, accusing my advocacy team and me of dismissing her valid refund claim against Crystal Cruises. It was a big claim, too.

(52 years ago)

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(52 years ago)

This looks like a Lufthansa mistake - but is a refund ...

(52 years ago)

Dinged for using a “fraudulent” discount code on my Avis ...

Jul 28, 2014  · Anand Iyer recently rented a Hyundai from Avis in Westfield, NJ. He’d found the car online through a site called AutoSlash.com, and booked the rental through Travelocity. At the end of the rental, Avis charged him $686 — an excellent deal for a 30-day …

(52 years ago)

He bid on an upgrade and won. Then the surprise $ 1,620 ...

Apr 23, 2019  · Then the surprise $ 1,620 bill arrived. He bid on an upgrade and won. Then the surprise $ 1,620 bill arrived. Thomas Ansberry bid on an upgrade for his recent Icelandair flight from Cleveland to Reykjavik, Iceland. But he paid a lot more than he expected and now wants us to help him get a refund. Ansberry’s problem is all too common.

(52 years ago)

Frontier canceled the flight - so where is my refund ...

Jan 25, 2019  · Frontier promised to reimburse me up to a maximum of $400 per person. I had to submit a copy of my receipt along with its emails within 30 days of my original travel date to get reimbursed. I went for option two and I booked a new flight on Spirit Airlines and submitted my receipts. It’s been almost two months, and I haven’t received my ...

(52 years ago)

Here are the answers to the top coronavirus travel ...

Feb 05, 2021  · Here are the answers to the most frequently asked coronavirus travel questions we’ve received. (Last updated Feb 5, 2021) Elliott Advocacy is underwritten by Generali Global Assistance. Generali Global Assistance has been a leading provider of travel insurance and other assistance services for more than 25 years.

(52 years ago)

Social distancing on a plane? This is how to do it ...

Dec 29, 2020  · You might need to move yourself to ensure social distancing on your plane. “I waited for the plane to board, and then I was able to move to a seat on the other side of the aisle because a passenger didn’t show up for the flight,” she recalls. “My seatmates were grateful, and so was I.”. Seat spreaders — passengers who take up more ...

(52 years ago)

Viking cruise voucher problem: Don't forget to read the ...

Jun 25, 2021  · Fosse and her husband had initially booked a cruise for April 2020. “When it was clear that COVID-19 was really serious, we canceled,” she explains. Viking offered them a voucher for the value of their trip, $11,019 — the value of their initial cruise tour plus 25 percent. The Fosses rebooked their cruise for this April.

(52 years ago)

VRBO Cancelled My Reservation - Won’t Refund My Money ...

Feb 20, 2020  · Within an hour the property manager emailed me a reservation confirmation- to which I replied that she had canceled my reservation in writing and I demand a refund. On the 18th I contacted VRBO and they stated I am due a full refund. VRBO then contacted the property manager who advised VRBO they won’t issue a refund.

(52 years ago)

If a stranger suddenly sends you money by surprise, should ...

Apr 16, 2021  · In his case, a stranger’s mistake set off a frustrating and confusing chain of events that almost cost him $360. Here’s his story. Surprise! A stranger just sent you money! One morning last February, Tran was surprised by an alert from Zelle on his phone. A stranger named Anthony had just sent him some money.

(52 years ago)

Travel company owe you money? Here's how to get your ...

Feb 22, 2019  · Using the three ‘P’s’ for a refund. One of the techniques I’ve developed as a consumer advocate is called the three “P’s.”. It works great on refunds. • Patience. Give the company at least a week to respond to your refund request and two credit card billing cycles to pay you. • Persistence.

(52 years ago)

First American Home Warranty - Elliott Advocacy

Jan 09, 2021  · Phone Contacts. Main: (714) 250-3000 Customer Service: (888) 875-0533 Toll Free: (800) 992-3400. Full contact numbers can be found here

(52 years ago)

Please cancel my nonrefundable hotel room, Priceline ...

Dec 27, 2013  · Nuno/Shutterstock Tami Alloway needs to cancel her hotel stay because of “extenuating” personal circumstances. Just one problem: the reservations are non-refundable. Question: I recently reserved a hotel room at the Hawthorn Suites in Charleston, SC, through Priceline for a family trip with my mother.A few days later, my sister’s children were removed from their home and taken into state ...

(52 years ago)

Can you get a refund instead of cruise credits for your ...

Apr 24, 2021  · A boatload of disgruntled cruise passengers has contacted the Elliott Advocacy team during the pandemic. Their question? How to get a refund instead of future credits after a cruise line canceled their voyage — more than once. Unfortunately, the answer to …

(52 years ago)

Help! FlightNetwork will not give me the refund it owes me ...

Jun 19, 2020  · Answer. If your flight was canceled, you’re owed a prompt refund from FlightNetwork. Four months is way too long. First, if an airline cancels your flight, you’re entitled to a refund according to the Department of Transporation — regardless of the reason for the cancellation. If an airline offers you an alternative flight and you accept ...

(52 years ago)

Here are the best tips on how to book a hotel room ...

Oct 22, 2020  · Pay extra close attention to the terms of your purchase. Many hotels offer a modest discount in exchange for giving up your ability to cancel a room. If you think your plans could change, you’ll want to do your due diligence before you click on the “book” button. Otherwise, you might pay for a room you never use.

(52 years ago)

You are not owed a free hotel when your flight is delayed ...

Dec 07, 2019  · No, you don’t get a free hotel because of your delayed flight. American Airlines’ contract of carriage, which is in line with those of all other airlines operating in the United States, makes it clear that: American may, in the event of a force majeure event, without notice, cancel, terminate, divert, postpone or delay any flight or the ...

(52 years ago)

Here it is: the worst car rental experience so far this ...

June 29, 2021. Beth Mowery just had the worst car rental experience of her life, and she wants you to know about it. When you rent a car, you probably assume you’ll only pay for your own rental. But several days after Mowery returned her last rental car, she received a nearly $1,000 upcharge. As it turns out, Hertz billed her for someone else ...

(52 years ago)

Help! My 2017 Hyundai Santa Fe locks itself. Can you ...

Apr 01, 2018  · Brian Seligman has a peculiar problem: his 2017 Hyundai Santa Fe locks itself spontaneously. "Just last Friday, the car locked itself with my key inside," he says. "It's a good thing my friend had the tools to get into the vehicle." Seligman has visited two Hyundai dealerships. "They found nothing," he says.

(52 years ago)

Can the cruise line cancel my trip and keep my money ...

Dec 28, 2020  · Now Ramirez is asking the Elliott Advocacy team to investigate and retrieve $7,300 from Norwegian Cruise Line. This case is a strong reminder of the importance of keeping detailed records of all your refund requests. It’s especially true during this pandemic when thousands of other travelers are making similar requests — all at the same time.

(52 years ago)

American Cruise Lines, Inc. - Elliott Advocacy

May 28, 2020  · American Cruise Lines, Inc. American Cruise Lines, Inc. was founded in 1991 and is based in Guilford, Connecticut. It provides small ship and river boat cruises along the inland waterways, sheltered harbors, and rivers of the United States. American Cruise Lines also owns Pearl Seas Cruises. 741 Boston Post Road.

(52 years ago)

You should not buy two one-way tickets to save money. This ...

Oct 19, 2019  · Travelers can sometimes save money by booking two one-way tickets instead of a round-trip flight. But Sharon Sanborn found out the hard way that there’s a downside to this practice. Now she wants to know if the Elliott Advocacy team can do anything to help her out of the financial headache in which she’s landed.

(52 years ago)

Can Macy's really upgrade my card without my permission ...

Jan 31, 2020  · Macy’s shouldn’t have upgraded you to the new American Express card unless you asked for it. It should have asked you to opt in to the new card — not out. That would have been the ethical way to do it. The new American Express card allows you to participate in Macy’s loyalty program, but it also comes with a high annual percentage rate.

(52 years ago)

Help! Mice ate my rugs in a CubeSmart storage facility ...

Sep 06, 2018  · Answer. CubeSmart shouldn’t have allowed mice, or any other kind of nibbling pest, to invade your storage facility. And, if it did, then the company should have taken responsibility for the damage — especially if you bought its insurance policy. I can’t believe the insurance didn’t cover mice.

(52 years ago)

I didn't damage my rental car, so why do I have to pay ...

Nov 07, 2014  · When Katherine LaFaso returns her Enterprise rental, she’s charged $500 for damages she says existed before she picked up the car. But how can she prove it? Question: I rented a car from Enterprise in Paramus, N.J., for a month while my car was being fixed due to …

(52 years ago)

The Travel Troubleshooter Archives - Elliott Advocacy

Jul 12, 2021  · The Travel Troubleshooter. A nationally syndicated Q&A column that solves travel problems. Help! My refund is a no-show for this Show Of The Month Club trip. By Christopher Elliott | July 5, 2021. June 29, 2021. Mary Roberts has been waiting nine months for a refund for her canceled train trip with Show Of The Month Club.

(52 years ago)

Here it is: The most ridiculous hotel damage fee - ever ...

Jan 29, 2019  · Here it is: The most ridiculous hotel damage fee — ever! A Hampton Inn recently hit Doris Weller with the most ridiculous hotel damage fee I’ve seen to date. According to Weller, when she checked out, she left her room in tip-top shape. But the hotel’s management strongly disagreed. It charged her a $250 deep-cleaning fee for room damage ...

(52 years ago)

What can I do about this Priceline flight change ...

Jul 31, 2020  · Answer. I’m sorry about your Priceline flight change. Your online travel agency should have contacted you with at least two options: a new flight of your airline’s choosing or a full refund of your ticket. It looks as if Priceline tried to call you, but you were out of the country.

(52 years ago)

How did I end up banned from Airbnb?! - Elliott Advocacy

Jul 30, 2019  · Airbnb reserves the right to terminate your account if you have “materially breached” its terms. That includes violating its payment terms, policies or standards or applicable laws, regulations or third party rights. Airbnb can also cut you loose to protect the personal safety or property of Airbnb, its members, or third parties.

(52 years ago)

This CRI Genetics report seems odd. How about a refund ...

Apr 25, 2018  · February 18, 2020. | Updated February 18th, 2020. It might be easy to dismiss Martha Labell’s refund request for her CRI Genetics report as a one-off — a client unhappy with the results of her DNA test. But there’s more — much more — to this case. DNA testing is a billion-dollar business but there’s practically zero accountability.

(52 years ago)

I lost $ 1,721 in the "TripAdvisor" long term rental scam ...

Apr 19, 2019  · I lost $ 1,721 in the “TripAdvisor” long term rental scam. TripAdvisor is not in the business of long term rentals, but Haley Cline was unaware of this fact and ended up in a scam. When a friendly “TripAdvisor-approved owner” emailed her about a spectacularly discounted year-long beach rental, no alarm bells went off.

(52 years ago)

An eBay gift card scam is running wild. This is how to ...

Feb 25, 2021  · February 25, 2021. Here come the eBay gift card scammers — and just in time to steal your cash after the holidays. But the Elliott Advocacy team is here too, warning you about these swindlers so you can avoid their trap. We’ve received many pleas for help from distraught victims of this particular eBay gift card scam during the past month.

(52 years ago)

Why is Enterprise making a damage claim against me ...

May 29, 2020  · Elliott Advocacy is underwritten by Seven Corners. Seven Corners has helped customers all over the world with travel difficulties, big and small. As one of the few remaining privately owned travel insurance companies, Seven Corners provides insurance plans and 24/7 travel assistance services to more than a million people each year.

(52 years ago)

Another Vrbo problem: a fake rental and no refund for you ...

May 21, 2019  · Another Vrbo problem: a fake rental and no refund for you! The warning signs were there: blurry photos, a long gap between reviews, and a request to wire money. But Elizabeth Long still found the Paris rental impossible to resist. She ended up drawing me into yet another Vrbo problem, this time involving a fake rental and a request for a refund ...

(52 years ago)

I canceled my AT&T service, so why am I still being billed?

Apr 13, 2017  · A phone company, or any company, could continue billing you for as long as it pleases, unless you have proof that you wanted to stop your service. When I canceled my AT&T account, I received a prompt verification by mail. If you don’t receive a written confirmation that you’re canceled, you should assume you aren’t.

(52 years ago)

If a European airline owes you a refund, here's how to get it

Oct 28, 2020  · The European Commission only requires an airline to refund your flight if the airline canceled before you did. If the flight operated as scheduled or you canceled the trip too soon, the airline doesn’t owe you a refund. Unfortunately, this is also true even if a coronavirus travel ban prevents your entry to a destination.

(52 years ago)

A hotel billing error ends in a lost chargeback. What ...

Nov 28, 2018  · About the Author Michelle Couch-Friedman is the executive director of Elliott Advocacy. She is a consumer advocate, writer, psychotherapist, Search Engine Optimization (SEO) specialist and content strategist.

(52 years ago)

Nailed by Enterprise for a flat tire - Elliott Advocacy

Nov 23, 2015  · Nailed by Enterprise for a flat tire. Curtis Brown rented a car from Enterprise in London recently, but he didn’t get far. Less than two days after picking it up, one of his tires went flat. “The cause was a nail in the tread of the tire,” he says. Elliott Advocacy is underwritten by Arch RoamRight.

(52 years ago)

Can you fly without a mask if you have a doctor's note ...

Apr 22, 2021  · In the United States at this time, no passenger above age two can fly without a mask — as of Feb 2021, this is a federal law. This rule is not negotiable, and the airlines are banning people who try to fly without a mask. Remember, the CDC’s current guidance says that wearing a mask protects you and the people around you.

(52 years ago)

If you want a refundable hotel reservation, make sure to ...

Jan 30, 2019  · While I agree that Priceline can keep your money, despite the poorly disclosed terms and conditions of your reservation, it can’t just pocket your money. If you want to keep your room, you should be able to. I contacted Priceline on your behalf. Priceline restored your reservation and offered a $100 refund as a gesture of goodwill.

(52 years ago)

NordicTrack sent me a broken treadmill! What can I do now ...

Mar 02, 2019  · The company agreed to refund the charges and come and get the broken treadmill. At this point, you were just relieved. But NordicTrack had one more wrench to throw in this debacle. They sent you a notice that you would receive a refund and that you could dispose of the inoperable treadmill any way you wanted.

(52 years ago)

Delta Auto Protect - Elliott Advocacy

Jan 29, 2020  · Delta Auto Protect (based out of Philadelphia)offers extended auto warranty for vehicle’s. It is owned by Omega Vehicle Services, LLC. We have received a number of complaints in relation to this company as has the BBB. Please see more details below. 600 Eagle View Blvd.