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Actived: Thursday Jan 1, 1970

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(52 years ago)

If a stranger suddenly sends you money by surprise, should ...

Apr 16, 2021  · Elliott Advocacy is underwritten by FocusPoint International-- FocusPoint International’s CAP Travel Medical and Security Assistance Plan comes standard with a robust mobile app that includes destination-based health, safety, and security intelligence, COVID-19 specific information, a one-touch assistance button, and much more. CAP includes unlimited 24/7 advice for a long list of travel ...

(52 years ago)

Surprise! You just got banned from flying. Now what ...

Oct 08, 2019  · American Airlines: American Airlines describes 11 passenger responsibilities that if ignored, can get a traveler banned from flying — “either temporarily or permanently.”. These include not obeying the law, being uncooperative with the airline employees or causing a situation that could pose a …

(52 years ago)

Why is travel so expensive now? You probably won't like ...

May 19, 2021  · You probably won’t like this answer. Mary Barbuto wants to know why travel is so expensive right now — specifically, for rental cars. A one-week rental of an SUV at Fort Lauderdale International Airport next month will cost $134 per day, or $1,171 total. “I can’t believe how outrageous the prices are for rental cars,” she told me.

(52 years ago)

Can the cruise line cancel my trip and keep my money ...

Aug 29, 2021  · Now Ramirez is asking the Elliott Advocacy team to investigate and retrieve $7,300 from Norwegian Cruise Line. This case is a strong reminder of the importance of keeping detailed records of all your refund requests. It’s especially true during this pandemic when thousands of other travelers are making similar requests — all at the same time.

(52 years ago)

Viking cruise voucher problem: Don't forget to read the ...

Jun 25, 2021  · Fosse and her husband had initially booked a cruise for April 2020. “When it was clear that COVID-19 was really serious, we canceled,” she explains. Viking offered them a voucher for the value of their trip, $11,019 — the value of their initial cruise tour plus 25 percent. The Fosses rebooked their cruise for this April.

(52 years ago)

American Home Shield - Elliott Advocacy

Sep 24, 2021  · American Home Shield Corporation is the founding American home warranty company. It currently services 1.4 million customers across 49 states and the District of Columbia. Frontdoor is the parent company of American Home Shield. It has been reported by many consumers that all emails to this company are being bounced by an organizational block.

(52 years ago)

Don't bother booking a cruise if you're not fully ...

Sep 04, 2021  · The bottom line: If you aren’t planning on getting vaccinated against the coronavirus or you’re only partially vaccinated, you should forget about cruising in 2021. All of the major cruise lines require passengers 12 and over to be fully vaccinated two weeks before departure at this time.

(52 years ago)

An eBay gift card scam is running wild. This is how to ...

Feb 25, 2021  · Buy $450 in eBay gift cards. Call back the agent at his dedicated line. Scratch off the silver tab and read off the numbers to the agent, who would apply the value of the gift cards to her DirecTV bill. Once all of that was complete, eBay would pay …

(52 years ago)

Elliott Advocacy - Here to help

Oct 13, 2021  · Almost two months after I returned the item, I filed a dispute with PayPal. I enclosed the evidence, including tracking showing the delivery and their signature, email logs, photos of the item in original packaging, and photos of the return shipment with the label attached). PayPal sided with T.J. Maxx and rejected my refund request.

(52 years ago)

How can I get off of the Do Not Rent list?! This is not my ...

Feb 04, 2020  · Returning a prepaid car rental early and asking for a refund. The genesis of the problem that ended with Steele’s placement on the Do Not Rent list began last winter. She booked a prepaid car rental for 89 days in Germany at a total cost of $1,800. However, her business concluded early, and she returned the car sooner than expected.

(52 years ago)

What can you do if you sent money to a stranger by mistake ...

Feb 27, 2021  · What to do if you sent money to the wrong person. Contact your bank ASAP: In some rare circumstances, you may be able to stop the transfer if you act quickly enough. So as soon as you discover you’ve sent money to the wrong person, call your bank …

(52 years ago)

Will this American Airlines error ever get fixed ...

Feb 20, 2019  · About the Author Christopher Elliott is the founder of Elliott Advocacy, a 501(c)(3) nonprofit organization that empowers consumers to solve their problems and helps those who can't.He's the author of numerous books on consumer advocacy and writes weekly columns for King Features Syndicate, USA Today, Forbes and the Washington Post.He also publishes Elliott Confidential, a …

(52 years ago)

The Travel Troubleshooter Archives - Elliott Advocacy

Oct 12, 2021  · By Christopher Elliott July 19, 2021 Updated on: August 5, 2021. When Heidi Edmonds recently tried to use the Expedia credit she earned during the pandemic, she discovered it had already expired. Now she wants to know if the Elliott Advocacy team can help get that credit reactivated.

(52 years ago)

Celebrity Cruises Customer Contact Information - Elliott ...

Oct 13, 2021  · Celebrity Cruises is a cruise line founded in 1988 by the Greece-based Chandris Group. In 1997, Celebrity Cruises Ltd. merged with Royal Caribbean International to become Royal Caribbean Cruises Ltd., which operates Celebrity, Royal Caribbean International, Azamara Club Cruises, Pullmantur Cruises and CDF Croisières de France.

(52 years ago)

Can Club Med really refuse to offer a refund during the ...

Jul 12, 2021  · Question. We booked a week-long vacation through a travel agent affiliated with American Express (Altour) for last spring break. We had accommodations at the Club Med Miches Playa Esmeralda, including roundtrip airfare, for our family of four.. Because of the COVID-19 pandemic, the resort closed two weeks before our departure.

(52 years ago)

How did I lose the credit card dispute over this online ...

Apr 30, 2021  · Before you do any more online shopping, you'll want to read about the scam that just ensnared Susan Leipholtz. She paid an online "merchant" $129 through PayPal and received absolutely nothing in return. But getting blindsided by the internet thief wasn't nearly as shocking as what happened next. That's when Capital One sided with the scammer in her credit card dispute.

(52 years ago)

My child was denied boarding our cruise! Can NCL refuse my ...

Oct 20, 2021  · Unfortunately, those plans ended abruptly at embarkation when the cruise line denied boarding to her 11-year-old child. To add insult to injury, NCL refused the family’s $4,000 refund request, too. Alvarez says NCL made a big mistake when it denied boarding their family’s dream cruise to her fully-vaccinated daughter.

(52 years ago)

Ticketmaster sent my refund to a closed credit card ...

Aug 27, 2021  · Ticketmaster sent my refund to a closed credit card account! Now what? By Christopher Elliott Chief Advocacy Officer August 27, 2021. When the concert that Matthew Gerstman was planning to attend gets canceled, Ticketmaster promptly sends a refund — to a closed account. Now it’s nearly a year later and his $2,031 is still missing.

(52 years ago)

Travel company owe you money? Here's how to get your ...

Feb 22, 2019  · Using the three ‘P’s’ for a refund. One of the techniques I’ve developed as a consumer advocate is called the three “P’s.”. It works great on refunds. • Patience. Give the company at least a week to respond to your refund request and two credit card billing cycles to pay you. • Persistence.

(52 years ago)

GoDaddy - Elliott Advocacy

Sep 11, 2021  · GoDaddy. GoDaddy Inc. is an American publicly traded Internet domain registrar and web hosting company, headquartered in Scottsdale, Arizona and incorporated in Delaware. As of March 2019, GoDaddy has approximately 18.5 million customers and over 9,000 employees worldwide. 14455 Hayden Road. Scottsdale, AZ 85260.

(52 years ago)

What is taking so long for Ovago to send my refund ...

Jun 14, 2021  · Remember, under Department of Transportation regulations, if an airline cancels your flight, you’re entitled to a refund within seven business days if you paid by credit card and 20 business days if you paid by cash or check. The airline can’t force you to accept a ticket credit. I think Ovago just needed a nudge.

(52 years ago)

The blues festival was canceled so how about a refund ...

Sep 06, 2021  · Because of COVID-19, organizers have rescheduled the festival twice. Along this two-year journey, ticket holders were twice offered a refund for the canceled blues festival or to “roll” them over to the next year — and then the next year. Unfortunately, due to unforeseen medical issues with my husband in late 2020, we are now asking for a ...

(52 years ago)

Safeway-Albertsons - Elliott Advocacy

May 17, 2021  · Safeway’s parent, AB Acquisition, merged it with Albertson’s in 2015. AB Acquisition has more than 2,200 stores operating under 18 well-known banners in 33 states and Washington D.C., including Albertson’s, Safeway, Vons, Jewel-Osco, Shaw’s, ACME Markets, Tom Thumb, Randalls, United Supermarkets, Pavilions and Star Market and Carrs.

(52 years ago)

Nailed by Enterprise for a flat tire - Elliott Advocacy

Nov 23, 2015  · Nailed by Enterprise for a flat tire. By Christopher Elliott Chief Advocacy Officer November 23, 2015. Curtis Brown rented a car from Enterprise in London recently, but he didn’t get far. Less than two days after picking it up, one of his tires went flat. “The cause was a …

(52 years ago)

If a European airline owes you a refund, here's how to get it

Oct 28, 2020  · Elliott Advocacy is underwritten by FocusPoint International-- FocusPoint International’s CAP Travel Medical and Security Assistance Plan comes standard with a robust mobile app that includes destination-based health, safety, and security intelligence, COVID-19 specific information, a one-touch assistance button, and much more. CAP includes unlimited 24/7 advice for a long list of travel ...

(52 years ago)

Skylux owes me a $1,593 refund! How can I get it ...

Aug 16, 2021  · For the record, when an airline cancels your flight, you’re owed a full refund within seven business days. Lufthansa should have sent the refund to your agent, and your agent would have forwarded the money to you. The wheels turned slowly after the outbreak. The pressure of hundreds of thousands of refunds made the gears of the airline refund ...

(52 years ago)

Do you have a right to a call center recordings?

May 27, 2018  · Depends on the state you are located in. In some states, called "two-party" states, no, it is not legal to record the call. In "one-party" states you do not need to reveal the call is being recorded. (MD, as a famous example, is a two-party state, which came up during the Lewinsky fiasco.

(52 years ago)

This United business class upgrade wasn't worth $999. I ...

Sep 17, 2021  · It’s not likely that any airline would refund a business class upgrade after a passenger completes the trip. But that’s precisely what Juli Talec says an employee of United Airlines promised to do before her recent upgrade.

(52 years ago)

He bid on an upgrade and won. Then the surprise $ 1,620 ...

Apr 23, 2019  · He bid on an upgrade and won. Then the surprise $ 1,620 bill arrived. By Christopher Elliott Chief Advocacy Officer April 23, 2019. Thomas Ansberry bid on an upgrade for his recent Icelandair flight from Cleveland to Reykjavik, Iceland. But he paid a lot more than he expected and now wants us to help him get a refund.

(52 years ago)

Is this the worst Airbnb experience ever?! - Elliott Advocacy

May 13, 2021  · By Michelle Couch-Friedman Executive Director May 13, 2021. Lee Smith believes she just had the worst Airbnb experience ever. And after you hear — and see — what she (and her cat) endured during the past month, I think you might agree. Her tale is a harsh reminder of the risky nature of shared-space rentals.

(52 years ago)

Western Union - Elliott Advocacy

Sep 17, 2020  · Western Union providing fast ways to move money around the world through more than 500,000 Western Union agent locations in more than 200 countries and territories.

(52 years ago)

How can I return these La-Z-Boy recliners for a refund ...

Apr 17, 2019  · Otherwise, you’re stuck with two potentially unusable recliners. La-Z-Boy’s published return policy says you have three days to return upholstered furniture for an in-store exchange only. “Merchandise must be in new condition and a restocking fee up to 30% may apply,” it notes. It’s not clear why the company wanted you to wait 12 days ...

(52 years ago)

I wasted $2,000 on a vacation rental that does not exist ...

Apr 29, 2021  · I wasted $2,000 on a vacation rental that does not exist! By Michelle Couch-Friedman Executive Director April 29, 2021 Updated on: August 14, 2021. Paul Trosclair says he just spent nearly two grand on a vacation rental that does not exist. To make matters worse, Vrbo sided with the person he believes is a thief disguised as a host.

(52 years ago)

Delta Auto Protect - Elliott Advocacy

Jan 29, 2020  · Delta Auto Protect (based out of Philadelphia)offers extended auto warranty for vehicle’s. It is owned by Omega Vehicle Services, LLC. We have received a number of complaints in relation to this company as has the BBB. Please see more details below. 600 Eagle View Blvd.

(52 years ago)

Frequently asked questions about air travel

Here are a few things you should definitely read before you fly. The fare restrictions on your ticket, which is also called the ticket tariff. Your airline’s contract of carriage. The airline’s customer commitment or customer service commitment, which is a non-binding pledge to maintain minimum service standards.

(52 years ago)

Lured by a $200 Southwest Chase Visa credit. So where is it?

Jul 09, 2018  · The Southwest Chase Visa credit offer Valerie Schreck saw looked too good to be true, as affinity credit card offers often do. Apply for the card now, the pop-up on Southwest.com promised her, and she could save $200 on her flight. Elliott Advocacy is underwritten by Allianz Travel Insurance. The Allianz Travel Insurance company has built its ...

(52 years ago)

I need out of this Sprint customer service nightmare ...

May 07, 2018  · I need out of this Sprint customer service nightmare. By Christopher Elliott Chief Advocacy Officer May 7, 2018. Sprint offers to lower Kenneth Lynch’s phone bill but then pulls a fast one when his wife tries to upgrade her phone. And now he has been plunged into a …

(52 years ago)

My ABS actuator failed! Why won't Toyota fix it? - Elliott ...

Mar 13, 2018  · The ABS actuator failed on my 2007 Toyota Highlander, and I had to have it repaired at my dealership. Later I discovered Toyota had a warranty enhancement program (ZG1) covering this if it failed before December 31. Elliott Advocacy is underwritten by battleface -- At battleface, we deliver insurance that doesn’t quit when circumstances change.

(52 years ago)

Can Travelocity help get my flight refund? - Elliott Advocacy

Feb 28, 2019  · Elliott Advocacy is underwritten by Sodexo North America Sodexo North America is part of a global, Fortune 500 company with a presence in 80 countries. Sodexo is a leading provider of integrated food, facilities management and other services that enhance organizational performance, contribute to local communities and improve quality of life for millions of customers in corporate, …

(52 years ago)

How do I get Sealy to replace my defective mattress ...

Oct 07, 2019  · Don’t look now, but chances are your mattress is covered by a ridiculously long warranty. Or so you might think. But Vijay Khasat recently found out what Sealy meant by “20 years” when he tried to get the company to replace what he claims is a defective mattress.

(52 years ago)

Canon USA, Inc. - Elliott Advocacy

Oct 18, 2018  · Canon USA, Inc. Canon Inc. is a Japanese multinational corporation specialized in the manufacture of imaging and optical products, including cameras, camcorders, photocopiers, steppers, computer printers and medical equipment. One Canon Park. Melville, NY 11747.

(52 years ago)

IndiGo Airlines - Elliott Advocacy

Oct 21, 2018  · IndiGo is is a low-cost airline headquartered at Gurgaon, Haryana, India. It primarily operates in India’s domestic air travel market. It was started in August 2006 with one plane and today it has to a fleet of 192 aircraft and operate’s flights to 59 destinations – 48 domestic and 11 international.

(52 years ago)

Why did Lyft reject my credit card? - Elliott Advocacy

Jun 15, 2020  · Answer. You should be able to use any accepted credit card for your Lyft ride. According to the company, it accepts major credit cards (like American Express, Visa, MasterCard, and Discover), debit cards tied to checking accounts, and prepaid cards. Passengers may also use PayPal (for iOS and Android users), Apple Pay, and Google Pay.

(52 years ago)

What happens if the name on your passport doesn't match ...

Sep 14, 2021  · You have 24 hours to catch spelling mistakes or incorrect names. It’s critical that travelers verify that the name on their ticket matches the name on their passport. This verification must be made within the first 24 hours after purchase. These 24 hours are when, for most airlines, you can cancel without penalty if you need to make corrections.

(52 years ago)

Help! FlightNetwork will not give me the refund it owes me ...

Jun 19, 2020  · Answer. If your flight was canceled, you’re owed a prompt refund from FlightNetwork. Four months is way too long. First, if an airline cancels your flight, you’re entitled to a refund according to the Department of Transporation — regardless of the reason for the cancellation. If an airline offers you an alternative flight and you accept ...