Portal.311.nyc.gov

Tree Pruning · NYC311

Learn more about the Department of Parks and Recreation's tree pruning cycle. You can request that DPR prune a street tree if the branches are: Dead or damaged. Blocking streetlights, traffic signs, or signals. Blocking a street or sidewalk. Causing damage to property. Hitting power or phone lines. The City is not responsible for any tree that

Actived: Monday Aug 2, 2021

Via Portal.311.nyc.gov

(52 years ago)

Inmate Visit - NYC311

Wednesdays, Thursdays, Saturdays, and Sundays: Visits allowed based on the first initial of the inmate's last name. Check the monthly schedule to find out which inmates may receive visitors. Fridays: Visits allowed for all inmates. Learn more about the DOC Visit Schedule. Call 311 for assistance.

(52 years ago)

City Cleanup Corps · NYC311 - New York City

The City Cleanup Corps (NYC CCC) is hiring thousands of New Yorkers to beautify public spaces and parks. CCC workers will: Clean sidewalks. Remove graffiti. Create community murals. Tend to community gardens. Work with community organizations to clean their neighborhoods. Pay is $15 an hour.

(52 years ago)

Air Conditioners for People with Medical Conditions · NYC311

Agency: Human Resources Administration. Phone Number: (718) 557-1399. Business Hours: Monday - Friday: 8 AM - 5 PM. Staff is available through the automated phone system during business hours. Automated assistance is also available in Cantonese, Mandarin, Russian, and Spanish.

(52 years ago)

Home · NYC311

Most browsers include functionality to let you increase or decrease the text on a web page. For example, to increase text size using: Chrome. In the menu to the right of the address bar, select and set Zoom level. Menu > Zoom > +. Firefox. In the View menu, select Zoom. View …

(52 years ago)

GetFoodNYC Emergency Home Food Delivery · NYC311

GetFoodNYC provides fresh and frozen meals which may require some preparation in either an oven or microwave. Each delivery contains enough food for 3 days. A maximum of 2 people in each household may receive food. Dietary Requests. Kosher, Halal, Vegetarian, Pan-Asian and Latin meals are available in limited quantities.

(52 years ago)

Speed Reducer Request · NYC311

A speed hump is a raised portion of the street surface that is slightly longer than an average automobile and spans the width of the street. A speed bump, usually 12 inches wide and between three and six inches high, forces vehicles to travel as slow as 15 mph on …

(52 years ago)

Borough-Block-Lot (BBL) Lookup · NYC311

Borough-Block-Lot (BBL) or parcel numbers identify the location of buildings or properties. You may need this number when paying property taxes or completing certain tax or Department of Finance applications. Look up the borough-block-lot number for a specific address. …

(52 years ago)

Report Problems · NYC311

Report a sewage leak or odor in a residential or commercial building. Report water or sewage coming out a toilet, sink drain, or bathtub drain as a result of heavy rainfall or flooding. Report sexual assault. Report sidewalk cellar door that is open and unprotected, damaged, bent, broken, or wobbly.

(52 years ago)

Sprinklers · NYC311 - portal.311.nyc.gov

You can find out about New York City parks and playgrounds with sprinklers (spray showers) to help kids stay cool during hot weather. Spray showers are turned on during park hours when the temperatures reach 80 degrees or higher. Find a sprinkler in a park or playground.

(52 years ago)

Overgrown Grass or Weeds · NYC311 - New York City

You can report overgrown grass or weeds on highways, road medians, and traffic islands. You can report tall or unsightly grass or weeds on a highway shoulder or median to the Department of Transportation (DOT). DOT does not accept reports of high grass or weeds on City streets. The following are considered streets, not highways: Report ...

(52 years ago)

Homeowner Repair Grants and Loans · NYC311

The Primary Prevention Plan is a program that provides grant money to owners of single and multi-unit apartments to lower the hazards from lead-based paint in residential properties. Online. Learn more about grants for lead-based paint treatment. By Phone. Call 311 for assistance.

(52 years ago)

Home Repair Assistance for Seniors · NYC311

Examples of the types of repairs that are not provided include: Major renovations and ramps; Installation of air conditioners, ceiling fans, doors, or toilets

(52 years ago)

Water Shutdowns - NYC311

You can get information about scheduled water main shutdowns and large water disruptions. The Department of Environmental Protection (DEP) usually notifies residents before water shutoffs by posting signs in the affected building or street. Shutoffs usually start around 8 AM and end by 6 PM but can go later in some cases.

(52 years ago)

Curbside Composting · NYC311

The service will continue to grow as demand grows. Starting on the first week of August, New Yorkers who are interested in compost collection can request it through a simple online form or by calling 311. You can get notified by email when you can sign up for curbside composting. Learn more and sign up …

(52 years ago)

Cooling Centers - NYC311

Cooling center facilities are managed by New York City Agency partners, who determine each site's hours of operation and levels of accessibility. Rules and policies vary by location. Service animals are permitted at all sites. All cooling centers will follow strict social …

(52 years ago)

Water Drainage Complaint · NYC311

Catch Basin Complaint to report a clogged catch basin or sewer grate. Water Leak in a Building to report a water leak in basement. Sewer Backup. Blocked or Clogged Culvert to report clogged drain underneath a road. You can report a problem with building or property drainage, including a roof gutter or drainpipe, to the Department of Buildings ...

(52 years ago)

One Shot Deal · NYC311

The Human Resources Administration (HRA) is trying to eliminate, whenever possible, the need for clients to come in person to HRA offices. You can use the ACCESS HRA website or the ACCESS HRA Mobile App from anywhere and at any time to submit requests to HRA. You can also submit documents using the Document Upload feature on the ACCESS HRA Mobile App.

(52 years ago)

Sidewalk Construction Permit · NYC311

The cost of a sidewalk repair permit is $70 for up to 300 linear feet of sidewalk for any one property. The price of the permit covers the administrative cost as well as the cost of sending out an inspector to conduct a dismissal inspection. Please note that corner properties require two permits if work is to be done on both sides of the property.

(52 years ago)

Co-Op or Condo Complaint · NYC311

Online. Learn about resolving co-op issues. Learn about resolving condo issues. By Phone. Agency: New York State Attorney General. Division: Consumer Complaints Hotline. Phone Number: (800) 771-7755. Business Hours: Monday - Friday: 9 AM - 5 PM.

(52 years ago)

Bike Helmet - NYC311

Bike Helmet. The City provides free bicycle helmets and fittings to New York City residents. You must be present to get a helmet. All participants who receive a helmet fitting must sign a waiver. For children under age 18, a parent or legal guardian must be present to sign the waiver. There are two ways to get a free helmet or fitting:

(52 years ago)

CFC and Freon Removal · NYC311 - New York City

Step 4: On the appointment day, DSNY will remove the CFC and tag the appliance. The tag has a six-digit number so that collection workers can verify that it is ready for pick-up. Step 5: DSNY collection workers will pick up the tagged items on your next recycling day. Schedule a CFC removal appointment. Add Items to a Scheduled Appointment.

(52 years ago)

Rent Increases · NYC311

1.5% for the remaining 6 months of the lease. For a two-year lease commencing on or after October 1, 2021 and on or before September 30, 2022: 2.5%. Effective June 14, 2019 any tenant who is paying a preferential rent must be offered, for the rest of their tenancy, a lease renewal with a guideline increase that is based on the preferential rent.

(52 years ago)

Unwanted Pet - NYC311

Adoptions are still available. You can get more information online or by calling (212) 788-4000. Visit the Animal Care Centers of NYC website. Animal Care Centers of NYC will accept pets, including dogs, cats, rabbits, and other animals kept as pets, at Care Centers for a fee. They will not pick up unwanted pets from the homes of pet owners.

(52 years ago)

Emergency Broadband Benefit · NYC311

Emergency Broadband Benefit. The Emergency Broadband Benefit is a Federal Communications Commission (FCC) program to help families and households struggling to afford internet service during the COVID-19 pandemic. The benefit will provide a discount of up to $50 per month towards broadband service for eligible households and up to $75 per month ...

(52 years ago)

Look Up Service Requests · NYC311

See Service Requests on a Map. Search by location, date, or topic to see Service Requests that are open or were closed within the last five days.

(52 years ago)

Lawyer Complaint · NYC311

Lawyers in the Bronx or Manhattan. Online. Make a complaint about a lawyer located in the Bronx or Manhattan. By Phone. Agency: Departmental Disciplinary Committee. Phone Number: (212) 401-0800. Business Hours: Monday - Friday: 9 AM - 5 PM.

(52 years ago)

Noise from Neighbor · NYC311

Call 911 to report fighting, screaming, gunshots, explosions, noise from a large party or crowd that is causing danger, or suspicious breaking of glass or wood. Need something else? You can make a complaint about noise from your neighbor including loud music or television, talking, and moving or dragging of furniture.

(52 years ago)

Name Change - NYC311

After a legal name change has been granted by the courts, you can ask the Department of Health to make the legal name change on your birth certificate. Online. Learn more about changing your name. Get name change forms. By Phone. Agency: New York Courts. Division: Manhattan Supreme Court. Phone Number: (646) 386-5700.

(52 years ago)

Summer Meals for All · NYC311

Summer Meals for All. Beginning June 28, 2021, any New Yorker can pick up free breakfast and lunch at meal hubs across the City. Meal hubs are open Monday to Friday between 9 AM and 1 PM. You don’t need to register or show any ID or documents. Multiple meals can be picked up at once. The meals are grab-and-go; no dining space is available.

(52 years ago)

Open Boulevards · NYC311

Amsterdam Avenue from West 106th Street to West 110th Street. Columbus Avenue from West 106th Street to West 110th Street. Hours: Saturdays and Sundays from 11 AM to 8:30 PM. Queens. Ditmars Boulevard from 33rd Street to 36th Street. Hours: Fridays, Saturdays and Sundays from 5 …

(52 years ago)

Fire Hydrant Complaint · NYC311

Report a missing valve box cover. The Department of Environmental Protection (DEP) has declared a Fire Hydrant Emergency (FHE) and is dispatching crews throughout the City to shut open fire hydrants as quickly as possible, once reports are received. During FHE, reports of hydrant misuse are not accepted. You can report a hydrant running or leaking.

(52 years ago)

Elevator or Escalator Inspection · NYC311

Elevator or Escalator Complaint. NYCHA Public Housing Maintenance Complaint to report a problem with an elevator or escalator in a NYCHA building. Building owners must hire a private elevator inspection agency to conduct annual inspections and submit the required documentation to the Department of Buildings (DOB) online in DOB NOW: Safety.

(52 years ago)

Pothole or Cave-In on Street · NYC311 - New York City

A cave-in is a collapse in the pavement into a deep empty space without a solid bottom. A pothole is either a circular-shaped or a shallow hole or crack in the street surface. A pothole is not: Found inside a repaired patch of the street. To report this, go to the Street Repair Complaint page. A deep or hollow hole. This is considered a cave-in.

(52 years ago)

Boiler Complaint · NYC311

Boilers in six or more unit dwellings or commercial space must be inspected every year. The Department of Buildings does not take complaints for no heat or hot water for residential buildings. Include in your report, if possible: If the building is a private house or an apartment, mixed use, or commercial building.

(52 years ago)

NYC Business Quick Start · NYC311

NYC Business Quick Start is a new interagency initiative led by the Department of Small Business Services (SBS) to cut red tape and position NYC as the most business-friendly large city in which to open or reopen a business.

(52 years ago)

Elevator or Escalator Complaint · NYC311

Tenants are also asked to wear masks during any inspection. You can make a complaint about a maintenance problem inside a residential building elevator, including: Dirty or unsanitary conditions. Broken glass or mirrors. Broken light fixtures. Before filing a complaint, you should try to resolve the issue with your landlord, managing agent, or ...

(52 years ago)

Child Care Complaint · NYC311

Pre-schools. Summer camps. Types of complaints include, but are not limited to: Inadequate or no heat. Excessive heat. Poor ventilation. Program or provider operating without a license. Someone testing positive for COVID-19 in a child care facility. Get information about child care regulations.

(52 years ago)

Electrician Apprentice Preparation Program · NYC311

The Electrician Apprentice Preparation Program, in partnership with the New York City Housing Authority, prepares participants to pass the aptitude exam for entry into an Electrical Apprenticeship offered by the International Brotherhood of Electrical Workers (IBEW) Local Union Number 3.

(52 years ago)

Mattress or Box Spring Disposal · NYC311

Disposal Guidelines. You must seal any mattress or box spring in a plastic bag before you put it out with regular trash for bulk collection. This rule will help prevent the spread of bed bugs. If you do not dispose of mattresses or box springs properly, they will not be collected, and you may receive a $100 fine.

(52 years ago)

Trees and Sidewalks Repair · NYC311

If the sidewalk in front of your home is damaged due to tree roots, you may qualify for free repair through the Trees and Sidewalks Repair Program. An official inspection of the damage will determine if a sidewalk damaged by curbside trees qualifies for a free repair. Only 1-, …

(52 years ago)

Construction Site Sign Requirements · NYC311

Construction site signs must include property owner and general contractor contact information. Major construction site signs must also include phone numbers for 311, as well as the Building Enforcement Safety Team, (212) 393-2404. Demolition project signs must include contact information for the demolition contractor and 311.

(52 years ago)

Noise from Street or Sidewalk · NYC311 - New York City

What Happens Next. Officers from the New York Police Department (NYPD) will respond within 8 hours when they are not handling emergencies. They will be able to take action if the noise is still happening when they arrive. If you make multiple complaints within …

(52 years ago)

Vehicle Accident - NYC311

Call 911. Call 911 to report a vehicle accident that just occurred if: Any person is injured or killed. A domestic animal is injured or killed. A parked vehicle, or any other property is damaged, and the owner cannot be located. A vehicle needs to be towed.

(52 years ago)

Commercial Driving Training · NYC311

Commercial Driving Training. Commercial Driving is a free training program that helps unemployed New Yorkers pass the New York State Commercial Driving License (CDL) road test and work as a commercial driver. The training consists of one week of full-time classroom instruction and an additional 40 hours of behind-the-wheel training.

(52 years ago)

Rechargeable Battery Recycling · NYC311

It is illegal to put rechargeable batteries in your trash or recycling. This includes batteries from: Laptops; Cell phones; Digital cameras; You can drop them off at a Special Waste Disposal site or a store that sells rechargeable batteries or products containing them.. All stores in New York State that sell rechargeable batteries or products containing them must accept rechargeable batteries ...

(52 years ago)

Blocked Building Exit or Fire Escape · NYC311

Apartment Maintenance Complaint to report a broken door in a residential building. You can report a blocked or inadequate building egress or exit. You can also report blocked or inadequate fire escapes. Include in your report: What is blocking the exit. If the door is locked or sealed. If there is another way to get out of the building.

(52 years ago)

Dog License - NYC311

Include a copy of the license certificate, your name and address, the dog's name, and a $1 check or money order payable to NYC DOHMH to the following address: NYC Department of Health and Mental Hygiene. P.O. Box 4768. Church Street Station. New York, NY 10261-4768.

(52 years ago)

Rat or Mouse Complaint · NYC311

To report rats, mice, or droppings in food, go to the Restaurant or Deli Complaint page. Online. Report rats or mice in a food market, warehouse, or processing location. By Phone. Agency: New York State Department of Agriculture and Markets. Phone Number: (718) 722-2876.

(52 years ago)

Vendor Complaint - NYC311

Online. Learn how to file a complaint for a business outside of NYC. By Phone. Agency: Nassau County Consumer Affairs. Phone Number: (516) 571-2449. Business Hours: Monday - Friday: 9 AM - 5 PM. Agency: Suffolk County Consumer Affairs. Phone Number: (631) 231-2400. Business Hours: Monday - Friday: 9 AM - 5 PM.